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Customer Support, Technical Support & Training
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Customer Support, Technical Support & Training
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Wherever you are in the world - whether you are still evaluating your testing needs or have already invested in a new force measurement system - you can be sure that Chatillon will look after you. We are dedicated to providing first class:
Applications Support
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Technical Support
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After-Sales Service
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Product and Software Training
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Our aim is to ensure complete satisfaction in our products and services.
We are committed to ongoing investment in internal staff and field engineers as well as the recruitment of highly qualified technical distributors across the world. All distributors are fully trained in our products to provide you with comprehensive technical support and service back up. Our equipment is manufactured to the highest standards and stringent quality control procedures are in place to ensure your quality product arrives on time, every time.
Technical Support
If you require Technical Support for your Chatillon force tester or force gauge, we are here to provide help. So that we can fully understand your question, please complete the Technical Support Inquiry Form.
Accreditations
For your piece of mind, all Chatillon quality systems have been audited and fully comply with ISO 9001:2008 . The company has also been successfully assessed to meet the requirements of the international standard ISO/IEC 17025 for calibration of force.
For over 75 years, Chatillon has provided customers worldwide with service and calibration. Chatillon maintains an NIST traceable calibration laboratory for verification and calibration of force.
See here for details of our Accreditations.
Training
Whilst basic training on your force testing system is provided by your Service Engineer on installation, Chatillon also offers training on the use and applications for the system. These courses range from in-depth machine and software instruction for new users to advanced sophisticated training for customers wishing to write their own applications involving more demanding specialist test set-ups and user defined test results.
Where does training take place?
Training can be carried out at Chatillon Training Laboratory in Largo, FL or if preferred, at your own site. Courses are fine tuned to meet your particular requirements. One to one training on customers' applications has proven to be extremely successful.
For further information, please complete our online Training Inquiry Form or contact our customer service team.
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